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AnswerPro Relies on KANA’s eService Solutions to Power Superior Web-Based Customer Service (CRM Today)
KANA Software Inc., provider of multi-channel customer service, announced that AnswerPro has implemented KANA Response and KANA Response Live, KANA’s eService solutions for e-mail response management, live chat and Web collaboration.
Fort’s Web site expected soon (Asbury Park Press)
A spokesman for Gov. Corzine said Monday a Web site for the Fort Monmouth redevelopment authority should be ready by the panel’s next meeting, but the site’s designer said he still is in the dark about the state’s plans.
Getting the Most from the Web’s Most-Used Search Engine (Benton Evening News)
(ARA) - To google or not to google? Increasingly, that is the question for people searching the Internet for shopping information, travel options or background for a term paper. Choose to google and you’re in good company. Google is the most-used search engine on the Web.